Refund Policy
Cancelling is simple, and a fair refund is one email away.
Cancelling
Open Billing and cancel. No further charges are made, and the plan keeps working until the end of the period you already paid for, then the account returns to Free.
Asking for a refund
If the service did not work for you and we could not put it right, contact us within 7 days of the payment with the email of your account. We review each request and answer by email.
Unused time
Partial months are not pro-rated. Cancelling mid-period does not refund the days left, but you keep access to them.
Renewals
A yearly or monthly renewal is a new payment. If you forgot to cancel, write within 7 days of the renewal and we will look at it.
How it is paid back
Approved refunds go to the original payment method. Banks usually need a few business days to show them.
Need help? Use the contact page. Last updated 17 October 2026.